Telephone: 0208 524 8855

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Excellent service and excellent customer service ★★★★★

- Gary Locke

16-11-2021

Received a first class service from the team. Thank you! ★★★★★

- Beverley Gayle

16-11-2021

Outstanding customer service by James Harris, highly recommend purchasing a car from North City Mitsubshi. James was with us purchasing our car from start to finish, and his exemplary customer service made the process seamless. Our calls and emails were always answered promptly and dealt with efficiently and professionally. Thank you for everything. ★★★★★

- Claire Jackson

16-11-2021

Brilliant dealership. Terry was extremely helpful and all the staff were friendly ★★★★★

- Nasser Ameerally

16-11-2021

Picked up my Outlander PHEV today. Very professional throughout. James was informative and helpful throughout. ★★★★★

- Andrew Bromley

15-11-2021

James, one of the sales executive is so natural in making customers feel heard and understood. He is collaborative, listens and adapts to a customer's needs. Supports customers before, during and after sales. No pressure at all. I must say, the staff in this North City branch are very helpful overall. Thank you guys :-) ! ★★★★★

- Stella James

15-11-2021

A lovely and smooth transaction over the phone and email. Car delivered to south Wales promptly with great communication throughout. The car arrived looking exactly like the pictures and the sales person James was very helpful and communicative. If you are not sure whether to buy over the phone without seeing the car in the challenging times, put you mind at ease as these guys do exactly what they say their going to do. Thanks James ★★★★★

- Patrick Osmond

15-11-2021

Great service from Mirza who was very helpful throughout, got the car service and ready for us without a delay. Really went out of his way to help me with the service and technical issues ! ★★★★

- Naj Arshad

15-11-2021

It took a while to get booked in but nice staff. ★★★★

- Simon Lynch

15-11-2021

A very professional experience. I test drove a shogun sport. The staff are all lovely and very welcoming would highly recommend. ★★★★★

- Elena Palmer

15-11-2021

Excellent service and very helpful staff, thank you Terry and Polly for your help. ★★★★★

- Adam Dubowski

15-11-2021

Top service. Especially considering it's lockdown. Everything done online. James was great in answering my questions and clear and helpful with financial information. And not pushy at all. Thanks James and Helder. ★★★★★

- Mike Garry

15-11-2021

Just had my MOT at North City Autos and received excellent service as usual. I have been going to this garage for many years and have always been very please with what they do for me. ★★★★★

- Robert Curtis

15-11-2021

Excellent service as always . Staff are friendly and professional especially the front desk /service ladies. Thank you. ★★★★★

- Nic Pullen

15-11-2021

Very prompt and courteous service ★★★★★

- Keith Walton

15-11-2021

Boyton Cross Motors Ltd T/A North City Autos is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Boyton Cross Motors Ltd T/A North City Autos to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

 

If you are unhappy with our service and you wish to register a complaint, please contact us: In writing at North City SsangYong, 174 – 180 Station Road, Chingford, London E4 6AN; By phone on 0208 524 8855 or by email at info@northcityssangyong.co.uk providing your contact information and details of your complaint. We will answer any complaints as quickly as possible but always within eight weeks. If we cannot resolve your complaint within 8 weeks, you may be able to refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk

Company Info: Boyton Cross Motors Ltd, Chelmsford Road, White Roding, Dunmow, Essex, CM6 1RG

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VAT Number - 711492651 | Company Number - 05849616 | FCA Number - 663346

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