Telephone: 0208 524 8855

Find Us
Call Us

Get in Touch...

Aftersales

Aftersales

Service EnquiryBook a Service

North City operates as both a KGM and Mitsubishi service centre, offering after-sales care and support at all stages of your car’s life.

KGM After-Sales

As an approved KGM dealer our technicians are trained to the highest possible manufacturer standards. We understand how important your car is to you, that’s why you can guarantee that your KGM is in the best hands. All work carried out will be completed to exceptional standards and we will always aim to get you back on the road as soon as possible.

North City SsangYong offers servicing, repairs, a body workshop, and MOT testing on all KGM makes and models. We believe that your car should always stay 100% KGM, just like the manufacturer intended. That’s why we only ever use genuine KGM parts on all servicing and repairs.

5 Year Warranty

All new KGM cars are also supported by a unique and comprehensive 5-year / 100,000 mile warranty on diesel and petrol vehicles and 7-year / 90,000 miles on electric vehicles. With a KGM vehicle you get 5-years of peace of mind, 5-years of fun, 5-years of adventure, excitement and dependability. 

Want to resell your KGM within the 5 year warranty period? Well, you can also pass that warranty on! If you sell your KGM, it’s new owners will also benefit from the remaining time or mileage.

Mitsubishi After-Sales

We are incredibly proud to have retained our Mitsubishi after-sales department at North City and honoured to be able to continue providing our loyal customers with the outstanding level of customer service that they are used to. The brand has been close to our hearts for over 30 years so we know your Mitsubishi better than anyone else. Our highly trained technicians will make sure your Mitsubishi remains authentically Mitsubishi, just like when you bought it.

We offer servicing, repairs and MOT testing on all Mitsubishi makes and models.

Boyton Cross Motors Ltd T/A North City Autos is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Boyton Cross Motors Ltd T/A North City Autos to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

 

If you are unhappy with our service and you wish to register a complaint, please contact us: In writing at North City SsangYong, 174 – 180 Station Road, Chingford, London E4 6AN; By phone on 0208 524 8855 or by email at info@northcityssangyong.co.uk providing your contact information and details of your complaint. We will answer any complaints as quickly as possible but always within eight weeks. If we cannot resolve your complaint within 8 weeks, you may be able to refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk

Company Info: Boyton Cross Motors Ltd, Chelmsford Road, White Roding, Dunmow, Essex, CM6 1RG

Privacy Policy | Complaints Procedure

Copyright © 2024 North City Ssangyong. All Rights Reserved.
VAT Number - 711492651 | Company Number - 05849616 | FCA Number - 663346

This Website Uses Cookies

We use cookies to ensure that we give you the best experience on our website and to improve the relevance of our communications with you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website. However, if you would like to, you can change your cookie settings at any time. You can find detailed information about how cookies are used on this website by clicking Cookie Policy.

Ok
Cookie Policy